HOME VISITS POLICY
The Green Wood Practice
Home Visit service is provided for patients who are too ill to attend the surgery, are undergoing palliative care or are truly housebound for whom travel by car would cause a significant deterioration in their medical condition.
It is considered that the patients may be better assessed and may be treated more rapidly and effectively by attending the surgery, rather than waiting for a doctor to visit them at home. They will be seen in a more appropriate environment where necessary facilities are available for examination, requesting investigations and facilitating referrals if required.
Guidelines for patients:
Patients are advised to contact surgery before 11 am on the day to request a home visit if needed. This gives the doctors an opportunity to plan their time efficiently.
A brief history of your complaints will be obtained by the receptionist and will be passed over to the doctors. The doctors will then decide if your request for a home visit is appropriate. If not, they can give telephonic advice or request you to attend surgery on the day.
According to NHS guidelines transport problems are not an acceptable reason for requesting a home visit. We expect patients to try their best to attend the surgery on their own. You can consider using a Taxi, Dial a Ride, London Taxi Card or request relative/friend or neighbour to bring you to the surgery.
GP visit not appropriate:
Home visits should not be requested for common colds, cough, earache and headache.
Home visit should not be requested for common childhood problems.
In the event of symptoms of Heart Attack (chest pain)/Stroke please call 999 for an ambulance to get you to the hospital as soon as possible.