The data held in your medical records is shared with other healthcare professionals for the purpose of your care. It is also shared with other organisations to support health care planning and research. If you do not want your personally identifiable patient data to be shared outside of the practice for purposes except your own care, you can opt out by either clicking on the link below or by picking up a form in reception. Please avoid calling the surgery to discuss this.

Further information is available from:

Patient Reference Group

We are particularly looking for patients, who are interested to join our Patient Reference Group. If you wish to participate please complete the online enrolment form by clicking the link below:-

No Appointments? See a GP out of hours at one of the Hub sites (listed below):- Book an appointment directly - tel 020-3770 1888 or Call 111 for non-emergency medical advice.

North Street Medical Care. 274 North Street, Romford. RM1 4QJ

Rosewood Medical Practice. 30 Astra Close, Hornchurch.  RM12 5NJ

 6.30pm-10.00pm on weekdays

12.00pm-6.00pm Saturday and Sunday 

2.00pm-9.00pm Monday to Friday,  9.00am-5.00pm Saturday and Sunday. 

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An appointment may be made by calling at the surgery or by telephoning:

  • Ardleigh Green Surgery - 01708 442919
  • Gubbins Lane Surgery - 01708 386688

You MUST telephone the surgery at which you are registered.

Appointment Lines are open between 9:00. and 12:00 Monday to Friday, between 17:00 and 18:30 Monday and Friday and between 16:00 and 17:30 Tuesday and Wednesday.  Please note that on one Tuesday afternoon per month, the surgery will be closed as clinical staff have to attend meetings arranged by our CCG.  On those days the surgery will be closed and the appointment line will be unavailable.

If you cannot keep an appointment, please let us know so that another patient can make use of it.

We prefer children to be accompanied by a parent or guardian.

Due to time constraints the doctors have only 10 minutes in which to discuss your presenting complaint.  Please help the doctor to use time efficiently and effectively.  During an appointment, doctors will generally only deal with ONE problem.  However, if you have more than one problem you may make a double appointment.

Havering Access Hub

Please note:  Book on the day appointments are only available for emergencies.  If you need to be seen on the day and you do not have any emergency we can offer a same day appointment to patients who feel they cannot wait until the next morning with a GP at the Havering Access Hub.

The Hub is based at North Street Medical Centre and is proving to be a very efficient well run service. All consultations are reported back to us, so that patient clinical notes are kept up-to-date.

Appointments have to be booked via NHS 111.

Please note this is not a Walk-in service.

Speaking To A doctor

The best time to talk to a doctor is after morning surgery, which is usually after 11.30.  However, it is easier for the doctor to have your medical records available, so if they are at the other surgery site, you may be asked to ‘phone back at another time.

Disabled Facilities

There is access for the disabled at both surgeries

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website