Please do not contact your GP for a COVID-19 vaccine
Please do not contact your GP for a COVID-19 vaccine. The NHS will contact people directly and there will be extensive public information announcements about how, where and when you can get vaccinated. More details expected very soon.
IF YOU FEEL YOU NEED TREATMENT
Knowing your best route to urgent care can help you find the treatment you need faster.
Your GP surgery should usually be your first point of content if you have particular concern about your health. Appointments are available 7 days a week, including in the evenings, on weekends and bank holidays. These appointments can be booked online or over the phone.
Appointments can take place by phone, video, or face-to-face depending on your preference and clinical need.
A range of healthcare professionals work at your practice and in the wider community to help you get the right care when you need it. This means you might be seen by a GP, but you could also be seen by another trained professional such as a practice nurse, community pharmacist, physiotherapist, or social prescriber.
Appointments out of hours
If you need an urgent appointment contact the practice during opening hours between Monday to Friday 8am to 6.30pm on [phone number] or fill out a form on our website.
When the practice is closed, please ring NHS 111 or use NHS 111 online and they can help you with booking an urgent GP appointment.
Routine and urgent appointments are provided in the evening and weekends.
You should only attend A&E if you need immediate care for something that is very serious or life-threatening. If your condition isn’t life-threatening, in many cases you could be seen faster by using other local services in your community.
If you feel unwell or have a minor injury, your local pharmacy can also offer advice and some medicines. Many pharmacies are open late and at the weekends, and you do not need an appointment to be seen. Find your nearest pharmacy.
If you live in Barking and Dagenham or Havering, you can also get help with minor injuries and illnesses at our community Urgent Treatment Centres at Barking Community Hospital and Harold Wood Polyclinic. These are open 8am-9pm, seven days a week. You can call NHS 111 to book an appointment or walk in and wait to be seen.
If you are feeling overwhelmed and need urgent help because you are worried that you might harm yourself or someone else, contact your local mental health crisis line. Trained professionals are there to help you 24 hours a day, 365 days a year by calling 0800 995 1000
For more information on finding the right NHS help visit www.northeastlondon.icb.nhs.uk/urgentcare
Atrial Fibrillation (AF)
In people over the age of 65 an irregular pulse can contribute to causing a stroke. We are now starting to screen people for this. If you're over 65 and no-one has checked your pulse then please ask your doctor or nurse to do this next time you see them.
People found to have certain kinds of irregularity will be offered an ECG and possibly medication to help prevent a stroke.
Have your contact details changed? Please click on the attached link to inform the surgery of any changes to your contact details: Let the surgery know if your contact details have changed
Talking Therapies services
Everyday life can be tough for anyone. Our talking therapies for Barking and Dagenham, Havering, Redbridge and Waltham Forest are free, confidential NHS services that can help with a range of problems such as depression, anxiety, stress, bereavement and relationship problems.
Formerly known as IAPT (Improving access to psychological therapies), our Talking Therapies services are confidential and easy to access. Simply complete the online patient referral or call us direct on one of the numbers below and we’ll arrange an initial telephone appointment. Together we will decide the right treatment for you, if we feel that another service will better be able to support you will provide you with the necessary information or make the referral for you.
Talking therapies are proven to work, and our friendly, professional teams offer a range of sessions that are designed to help you cope better.
Call us between 9am and 5pm, Monday to Friday and we will book you an appointment for an initial assessment. Outside of office hours you can leave your name and contact details on our answerphones and we will phone you back as soon as we can.
Barking and Dagenham
0300 300 1554 option 3 (9am-5pm, Monday to Friday)
Havering
0300 300 1554 option 2 (8am-8pm, Monday to Thursday, 8am-5pm Friday)
Redbridge
0300 300 1554 option 1 (9am-5pm, Monday to Friday)
Talking Therapies Information leaflet: https://www.nelft.nhs.uk/download.cfm?doc=docm93jijm4n1905.pdf&ver=3010
Website: http://www.mytalkingtherapies.org.uk/
Text Messaging Service: The surgery now has a text messaging service to remind patients that they have an appointment booked at our surgery. Patients that have provided us with mobile numbers will now receive a text message reminder from the surgery 24hrs prior to their appointment date. Can we emphasise that IT IS IMPORTANT YOU KEEP THE PRACTICE INFORMED OF ANY CHANGES TO YOUR CONTACT DETAILS TO ENABLE US TO CONTACT YOU. Patients that would like to receive appointment reminders by text that have not provided us with their mobile numbers are urged to do so at their earliest convenience.
What is GDPR? GDPR stands for General Data Protection Regulations and is a new piece of legislation that will supersede the Data Protection Act. It will not only apply to the UK and EU; it covers anywhere in the world in which data about EU citizens is processed. (Implementation Date: 25th May 2018) - For more information Click on the attached link:
GDPR Info Leaflet
Online Services (Online Patient Access)
With our Upgrade to EMIS Health we also updated our patient online services to Patient Access
Enabling patients to book appointments, order repeat prescriptions and view their medical record online. It provides a 24-hour online service that gives patients more flexibility and saves time for practices.
Existing registered patients have all been emailed details on making the switch. Patients who have provided email addresses at registration have all also been contacted recently with details of this great service. Click here to register or login.